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AI Doula Assistant

24/7 support for practicing Doulas

Evidence-based answers to your questions about birth, postpartum, newborn care, client communication, and other real-world Doula challenges

Free for Newmom Academy graduates
Answers grounded in Newmom Academy Curriculum
English & Español

How it works.

No more searching through binders or waiting for the next mentor call. Just ask.

1

Ask in plain language

Type any question a client situation throws at you — comfort measures, feeding, navigating cultural expectations, an emergency sign you want to double-check.

Works via text message — no app required.

2

Get a grounded answer

The Companion answers from the same evidence-backed curriculum you trained on, not the open internet — with the module it drew from cited every time.

And you can ask and receive your responses in either English or Spanish.

English
Español
3

Support with confidence

Walk into the next visit ready. Save answers, revisit them between sessions, and keep your practice sharp long after certification.

Why We Built This

Because doulas need support after training too.

Certification is only the beginning. Once doulas start working with families, real questions come up in real time — during a client conversation, after a birth, during an overnight shift, or while building a business.The AI Doula Assistant was created to give doulas a reliable place to ask, think through, and prepare — without feeling alone.

Who We Built It For

Newly certified Doulas beginning client work
Postpartum Doulas supporting families overnight
Birth Doulas preparing for important client conversations
Newborn Care Specialists building confidence
Students transitioning from training to real practice
Doulas building packages, policies, and business processes

Reviews

Some of our users in their own words:

I really loved how complete and well structured the training program was. One thing I truly appreciated is that as I was learning, the information was repeated and reinforced throughout the course, which made it much easier for me to understand and retain the material. I also felt that no detail was overlooked the entire program was designed in a very precise and thoughtful way. It helped me feel more confident in what I learned and better prepared to apply it in real-life situations.
Katherine  Pizarro
Postpartum Doula + NICS (Spanish)
Karna Pedraza
Postpartum Doula + NICS
I loved the ability to be able to connect with someone if you were having any issues and the ability to do the program on your own time meaning there was no rush. It was perfect for me because being a parent of four and working 50 to 80 hours a week having a program that I could access when I was able to made it life-changing for me.
Anngy Paola Cardona Arenas
Postpartum Doula + NICS
I liked that it is a very practical program where you are not overwhelmed with information, but instead they provide clear, concise, and very useful information for our training process.
I loved your course and your team!. This program is great and the people there are very helpful! Anytime I had a question, they would explain everything right away! Excellent support team!
Lilya Aleksandrovskaya
Postpartum Doula + NICS
Taking this birth doula training was a great experience. The curriculum is incredibly high-quality. It dives deep into the latest research, clearly breaking down the evidence-based benefits and risks of various medical interventions. Yet, it never loses sight of the heart of doula work: trusting and honoring the innate wisdom of the birthing person's body. If you want a training that marries science with the sacred art of birth, this is it.
Hannah Golden
Hannah Golden
Labor and Birth Doula

Frequently Asked Questions

Is the AI Doula Assistant a substitute for medical advice?
No. The Assistant supports your professional judgment and helps you recall what you learned — it never replaces medical advice, a provider's care, or your own clinical training. When a situation calls for a person, it tells you so.
Where do the answers come from? Is this the same as ChatGPT?
Unlike general purpose chatbots such as ChatGPT, every answer from the AI Doula Assistant is grounded in the Newmom Academy curriculum — the same evidence-backed material reviewed by our Expert Council — and cites the specific module it drew from, so you can verify and go deeper.
Do I have to be a Newmom Academy graduate to use it?
Graduates get a free account automatically. Anyone can create an account to try the free tier. Paid premium accounts unlock higher usage and advanced features for working doulas.
Can the AI Doula Assistant understand Spanish?
Yes. Ask in English or Spanish and receive the same grounded answer in the language you asked.
Is my client information safe?
You never need to share client names or protected health information to get a useful answer. Conversations are private to your account.
What is the Newmom.me Certified Birth Doula Training Program?
The program is designed to equip individuals with comprehensive knowledge and skills to support mothers through pregnancy and childbirth. It includes modules on pregnancy support, childbirth and Labor support, breastfeeding, postpartum care basics, perinatal mood and anxiety disorders, trauma informed care, cultural sensitivity, anti racism and bias awareness, advocacy and consent and inclusive communication.
How do I know this is a legitimate doula training?
We understand this is an important question. Choosing a doula training program is a meaningful decision, and students should feel confident in both the quality of the education and the pathways it can support. Newmom.me Academy offers practical, accessible, and high-quality doula training designed to prepare students for real-world work with families. Our hybrid format combines structured self-paced learning with live hands-on instruction to support both flexibility and skill-building.

Newmom.me Academy’s Birth Doula training is Medicaid approved or meets requirements in 20+ states, and is also approved by Carrot Fertility. Because requirements may vary by state and payer, we provide guidance where possible and encourage students to verify the specific requirements in their area.
Which topics are covered in the training program?
Our program includes comprehensive training in the following areas:
  • Foundation of Doula work
  • History and evolution of doulas
  • Anatomy of reproductive system
  • Pregnancy support
  • Childbirth and Labor support
  • Comfort measures
  • Labor Positions
  • Modes and settings of birth
  • Postpartum care basics
  • Perinatal mood and anxiety disorders
  • Trauma informed care
  • Cultural sensitivity
  • Anti racism and bias awareness
  • Advocacy and consent
  • Inclusive communication
  • And much more
To learn more, here is a preview of the curriculum, which is reviewed by Newmom.me's expert council of medical, nursing, lactation, doula, and related professionals.
How is this program different from other Birth Doula training programs?
You have an option to choose from Self Paced OR Hybrid format. Our Hybrid program is a combination of self learning and live session with our experts to help you leran at your own pace. We will also help you from getting certified to launching your business, without having to spend thousands of dollar on building websites, buying forms, handouts or even connecting with other professionals in the field.

Newmom.me Academy’s Birth Doula training is Medicaid approved or meets requirements in 20+ states, and is also approved by Carrot Fertility. Because requirements may vary by state and payer, we provide guidance where possible and encourage students to verify the specific requirements in their area.

Our curriculum is evidence based and reviewed by Newmom.me's expert council of medical, nursing, lactation, doula, and related professionals and is developed based on CDC, APP and ACOG guidelines.
How are students evaluated, and what is your certification process?
Evaluation includes a combination of quizzes, practical assessments, and a final examination to ensure comprehensive understanding and competency in mother and child care.

For Hybrid Birth Doula, you need to attend one 4 hr live session.

Submit proof of current CPR/First Aid certification.

You will receive your proof of completing your training.

Submit proof of supporting three Births.

Get your certificate.
What kind of certification will I receive upon completion?
Upon successful completion, participants will receive a certification as a Labor and Birth Doula from Newmom.me Academy.

Certification is valid for 3 years from the date of issuance. You can recertify by taking a refresher course and exam.

You will also receive a digital certificate with a QR code for quick online verification.
What career opportunities are available after completing the program?
You can support moms and families as a Birth Doula. You will also have the opportunity to join Newmom.me platform to kick start and grow your business.
Am I eligible to work with Carrot clients after completing this training?
Yes! Our program meets the eligibility requirements for Carrot training. However, Carrot may have additional experience requirements, which you should confirm when speaking with a potential Carrot client.
How long does it take to complete the training?
For Hybrid Birth Doula you need to one attend 4 hr live session for hands on practice with our Doula mentor and trainer. The online material is 40+ hours long, but you can take as much time as you need to complete it.
How does the payment plan work?
To make the training as affordable as possible, our payment plans spread the cost of tuition over multiple months. Just like purchasing a car or other high-value item on installments, you are legally required to complete every payment.

If you choose a payment plan then you will receive your certificate after all your payments are complete. If you want to get your certificate sooner then you can complete the payments ahead of schedule. Just email us at academy@newmom.me and we will be happy to assist you.
What if my credit card payment fails?
If a monthly payment fails (e.g., expired or closed credit card), you will receive a notification from our training platform Teachable.com to update your payment method. If you do this quickly, your account will remain in good standing. Teachable sends multiple reminders in case of failed payment, during which you can update your payment method. If you do not update your payment method in a timely manner, Teachable will cancel your subscription. If that happens, you will have to reenroll in the program and your old payments will be forfeited.

For legacy students who have gotten certified before completing the payments: If you default on your  payments after completing the program your Certificate will be invalidated and you will need to restart the program at full price to reactivate your Certificate. You may also be ineligible for payment plans going forward. In the event that a student fails to provide a working payment method and is unresponsive, their account may be sent to a collection agency and credit bureaus.
Can I get a refund?
The course fee is not refundable, so to ensure you have all the information you need to make a confident decision, please review our curriculum for our courses.

We also welcome your questions.
How long do I have access to the training materials?
You’ll have lifetime access, so you can refresh your knowledge anytime.
What support is available if I have questions during the training?
We offer robust support, including monthly mentoring sessions for hands on practice, dedicated support team available via email, and access to a private community forum where you can connect with other students and graduates for advice and tips.
How does Newmom.me help me launch my business?
Our program not only certifies you but also equips you with all you need to start and build your business. Every Newmom.me Academy graduate receives the following tools and resources, valued at $2,500 — for free:
  • A professionally designed, tailored to your offerings, ready to launch, website (this is in addition to the opportunity to join Newmom.me platform).
  • Resume assistance to ensure you're market-ready.
  • Templates for intake forms, contracts, invoices, and receipts and other business documents.
  • Sample email templates to communicate with clients.
  • Educational handouts to help your clients few examples include sample birth plans, comfort measures, birth positions, breastfeeding positions, postpartum changes in body, how to clean bottles and pumps, how to handle breastmilk and more!
  • Social media templates for promoting your services.
You may also choose to join the Newmom.me Platform, which is a nationwide marketplace connecting you with potential clients and networking opportunities (optional, additional terms apply).
Do I need to buy a domain name for my website?
No need to buy a domain name! We provide a personalized URL such as: https://newmom.me/alumni/your-name.
What will the website look like, and can I customize it?
The image above is a sample of the design. Once you provide descriptions of your services, pricing, etc., the Newmom.me team will create the page for you. And you can edit the info in the future as your business evolves.
How do I submit a request for my website and resume?
Once you get certified, you’ll receive detailed instructions to get started with your website and resume.
How long will it take for the Newmom.me team to build my website and resume?
The process takes 7–10 business days. Once complete, you’ll be able to share with potential clients immediately.
Can I join the Newmom.me Platform after completing the training?
Absolutely! All graduates are eligible to join the Newmom.me platform, where you can:
  • Connect with clients.
  • Receive referrals.
  • Access ongoing professional development resources.
I already have my own website. Can I still get the free website?
Yes! Even if you have a website, the free one can serve as an additional marketing tool or a niche-specific landing page to attract different types of clients.
Can I share the training handouts with my clients?
The handouts are designed for your personal use and professional development. You may adapt the information to educate your clients (e.g., by creating custom guides), but direct redistribution of the original materials is not permitted.
Who can enroll in this training program?
The program is open to anyone who is 18 years and above with a strong passion for supporting mothers and children. We welcome both new entrants to the field as well as experienced healthcare professionals such as doulas, midwives, nurses, and nannies.
Are the courses offered online or in-person?
The Postpartum Doula + Newborn and Infant Care Specialist program is self-paced and online, with monthly live mentoring sessions to accommodate your schedule. You will also receive a digital copy of the course material.

There are two options for Labor and Birth Doula. You can opt for self paced course or a Hybrid course. For hybrid Birth Doula: You can complete the online course at your own pace and then join our 4 hr session with our trainer for hands on practice and mentorship.

Upon completion of the certification, you will have access to digital handouts which you can use for self revision or to share with the families you support. Here is an example of one of the many handouts you will receive.
Are there any financial aid or scholarship options available?
Yes, Newmom.me offers a range of financial aid and scholarship options for eligible participants. Please contact us at academy@newmom.me for more information.
Can I work while completing the program?
Yes, the programs are designed to be flexible, allowing students to balance work and study.
Is there ongoing support after completing the program?
Yes, graduates have access to continued professional development opportunities, alumni networks, and ongoing support from Newmom.me to help them succeed in their careers. You will also have access to business tools like sample resumes, sample contracts, intake forms and other documents to help start your career.
Are your training programs accredited?
Our Doula training programs approved/meet the Medicaid requirements for California, Colorado, Connecticut, Delaware, Florida, Illinois, Kansas, Louisiana, Massachusetts, Maryland, Minnesota, Missouri, Montana, New Hampshire, New Mexico, Nevada, New York, Ohio, Pennsylvania, Rhode Island, Texas, Utah, Washington, and Carrot Fertility

Currently in the U.S., doula training programs are not governed by any state or federal authorities. Curriculum and certification standards are defined by each certifying organization.

We have created our programs with best-in-class materials from world-renowned sources, and the entire curriculum has been reviewed by highly experienced experts in medicine, pediatric nursing, and lactation, and child care.